Returns & Exchanges

We stand by the quality of our natural merino wool apparel and offer a 30-day return policy for all unworn, unwashed items in their original packaging. If your gear doesn't fit or meet your expectations, we provide a streamlined process for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Download and print the prepaid shipping label provided by the portal and securely attach it to your original shipping package.

• 3.
  Drop Off Package

  Take your package to the nearest authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

• 4.
  Receive Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.